By visiting EnglandFurniture.com, you are accepting the practices described in this Privacy Policy. This Policy is subject to change without notice and you should revisit this site frequently for the most current version of our policy.

Our Pledge to You, Our Customer

England Furniture respects your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers to any unrelated third parties. Any information you give us about yourself is held with the utmost care and security and will not be used in ways to which you have not consented. Information collected on our Web site is used by England Furniture Incorporated, its subsidiaries, affiliates and authorized agents (referred to collectively as “England Furniture”) for England Furniture purposes. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

England Furniture will not collect any personal information about you except when specifically and knowingly provided by you. Examples of personally identifiable information include full name, home address, e-mail address and phone number. England Furniture does automatically collect and analyze certain information from consumers, including the Internet protocol (IP) address used to connect your computer to the Internet; browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for.

England Furniture will use reasonable efforts to include accurate and up-to-date information on this site. All users agree that all access to and use of this site and its content is at your own risk. England Furniture will not be liable for any damage arising out of your access to, use of, or inability to use this site, or any errors or omissions in the content thereof. The materials in this site are provided without warranties of any kind, either expressed or implied.

You may choose to provide us with access to certain personal information stored by third parties through social media sites (such as Facebook and Twitter). The information we have access to varies by site and is controlled by your privacy settings on that site and your authorization. By authorizing England Furniture to have access to this information, you agree that England Furniture may collect, store and use this information in accordance with this Privacy Policy.

Use of Your Information

Authorized England Furniture employees internally use information collected on our Web site for four main purposes:

1. First, we collect information to figure out how to improve our site by seeing which features and products are most popular.

2. Second, we collect information to administer our business, provide superior service, and communicate information about our products and services that we believe to be of interest to you.

3. Third, we collect information in order to personalize the site for our customers. For example, in the future, we may recommend products or features you may like based on what you have liked in the past.

4. Last, we collect information to enable customers to participate in sweepstakes, contests and other activities on our Web site.

If we collect any such information, we will only collect enough information to enable you to participate in the activity and no more. If we want to collect information for other purposes, we will inform you when we collect the information. Occasionally, England Furniture may also share non-personal, summary information regarding our customers with unrelated third parties (for example, we publicly disclose the aggregate number of registered users of our Web site). However, England Furniture does not share any personal information about any particular customer with unrelated third parties.

(We may do so in the unlikely event we believe that disclosure of such information is reasonably necessary to (i) satisfy any applicable law, regulation, legal process or enforceable governmental request, (ii) detect, prevent, or otherwise address fraud, security or technical issues, or (iii) protect against harm to the rights, property or safety of England Furniture, its users or the public.).

If you do not want to receive e-mail from us and currently do, please reply to an e-mail that we have sent to you and insert "unsubscribe" in the subject line. , or click the "Unsubscribe" link at the bottom of any of our emails. We do not knowingly collect or use personal information from children under 13, or equivalent minimum age in the relevant jurisdiction, without verifiable parental consent. If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, without first receiving verifiable parental consent, we will take steps to delete the information as soon as possible. Please contact us at the address below for any additional questions about the management or use of personal data.

Use of Our Information

All of the writing on our site is the property of England Furniture and is protected by copyright. None of the material may be reproduced without our written permission, with the exception of downloading or printing a single copy for your offline viewing. Many of the furniture products displayed throughout the pages of this Web site are protected by design patents issued by the United States. These design patents, which are owned by England Furniture, cover one or more of the ornamental or aesthetic features forming the overall furniture product. Design patents may also be pending in the United States and other countries worldwide, which will serve to protect the designs of these furniture products when they are issued by the respective country. These furniture designs are exclusive property of England Furniture and may not be copied, modified, or imitated without the prior written permission of England Furniture.

Additionally, many of the furniture products displayed throughout the pages of this Web site are protected by utility patents issued by the U.S. Patent and Trademark Office and patent offices in other countries. These utility patents, which are also owned by England Furniture, cover one or more of the functional features or components of the furniture product, and/or its method of manufacture. Utility patents may also be pending in the United States and other countries which when issued by the respective country will serve to protect a functional feature or manufacturing method. We are certain you understand that England Furniture must protect its intellectual property, including its patents, trademarks, and copyrights. Therefore, no license to England Furniture's intellectual property has been granted by this Internet site.

Cookies

England Furniture uses a feature of your Internet Web browser called a "cookie" to assign a unique identification to your computer for the purpose of tracking our website usage statistics. Cookies are files that your Web browser places on your computer's hard drive. We use these cookie files to track your clicks as you go through the England Furniture Web site, to tell us whether you have visited England Furniture previously, and to help us determine whether you came to England Furniture from a particular Internet link or banner advertisement. England Furniture does not and cannot use cookies to retrieve personal information about you from your computer. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Maintenance of Accurate Information

Procedures have been established to ensure that our product and promotional information is current and accurate in keeping with reasonable standards. We are committed to respond to requests to correct inaccurate information in a timely manner.

Third-Party Sites

Our site contains links to other sites whose information practices and privacy policy may be different from our own. Visitors should consult the other sites' privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.

Rights Pursuant to the California Consumer Privacy Act (CCPA)

California law requires certain businesses to disclose information regarding the rights of California residents pursuant to the CCPA. A California resident may request that England Furniture share the following information:

1. The categories of personal information England Furniture has collected about you in the preceding 12 months;

2. The categories of sources from which the personal information was collected;

3. The business or commercial purpose for collecting or selling personal information;

4. The categories of third parties with which England Furniture shares personal information;

5. The categories of personal information about you that England Furniture sold to third parties in the preceding 12 months and the categories of third parties to which the personal information was sold;

6. The categories of personal information about you that England Furniture disclosed for a business purpose, as defined in the CCPA, in the preceding 12 months and the categories of third parties to which the personal information was disclosed;

7. The specific pieces of personal information England Furniture has collected about you.

A California resident may request the disclosure of the information listed above by calling 800-251-9125, or submitting a request at https://www.tfaforms.com/4787425. Such a request may be referred to as a right to know request. Pursuant to California law, England Furniture will verify the California resident’s identity before complying with any such request.

A California resident has the right to request that England Furniture delete any personal information about the California resident that it has collected about the California resident, and that England Furniture direct any service provider to delete the California resident’s personal information from its records. Such a request may be referred to as a request to delete. However, pursuant to the CCPA, your information may not be deleted under certain circumstances, including where maintenance of your personal information is necessary: to complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service that you requested or that is reasonably anticipated within the context of your ongoing business relationship with England Furniture, or otherwise perform a contract between England Furniture and you; to detect security incidents, protect against or prosecute fraudulent or illegal activity; to enable solely internal uses that are reasonably aligned with your expectations based on your relationship with England Furniture; to comply with a legal obligation; or to otherwise use your information internally in a lawful manner that is compatible with the context in which you provided the information.

For more information about these and other situations in which we may not delete your information, please see California Civil Code Section 1798.105(d). A California resident may request the deletion of information collected about the California resident by calling 800-251-9125, or submitting a request at https://www.tfaforms.com/4787425. Before deleting your personal information, England Furniture will verify your identity.

A California resident may use an authorized agent to submit a right to know request or a request to delete. To use an authorized agent, the California resident must provide England Furniture with written authorization. In addition, the California resident may be required to verify their own identity with England Furniture. England Furniture may deny a request from an agent that does not submit proof that they have been authorized by the California resident to act on their behalf. Such requirements, however, will not apply where a California resident has provided the authorized agent with power of attorney pursuant to Probate Code section 4000 to 4465.

A California resident has the right, at any time, to direct England Furniture not to sell their personal information. This right may be referred to as the right to opt-out. You may opt out of the sale of your personal information by submitting a “Stop of Sale” request at https://www.tfaforms.com/4787425. If England Furniture has a good faith, reasonable, and documented belief that a request opt-out is fraudulent, it may deny the request. A California resident may use an authorized agent to submit a request to opt-out on the California resident’s behalf. The California resident must provide the authorized agent with written authorization do so. England Furniture may deny a request from an authorized agent that does not submit proof that they have been authorized by the California resident to act on the California resident’s behalf.

In addition, England Furniture does not and will not sell the personal information of a California resident it has actual knowledge is under the age of 16 without affirmative authorization (known as “opt-in”). England Furniture will not discriminate against a California resident because the California resident exercised any of their rights under the CCPA, including, but not limited to, by:

1. Denying goods or services to the California resident;

2. Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;

3. Providing a different level or quality of goods or services to the California resident;

4. Suggesting that the California resident will receive a different price or rate for goods or services or a different level or quality of goods or services.

However, England Furniture may charge a California resident a different price or rate, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to England Furniture by that resident’s data. In addition, England Furniture may offer financial incentives, including payments to California residents as compensation, for the collection of personal information, the sale of personal information, or the deletion of personal information. England Furniture may also offer a different price, rate, level, or quality of goods or services to the California resident if that price or difference is directly related to the value provided to England Furniture by that resident’s data. England Furniture will notify California residents of such financial incentives. England Furniture will not use financial incentive practices that are unjust, unreasonable, coercive, or usurious in nature.

In the preceding 12 months, England Furniture has collected the following categories of personal information about California residents from the following sources and for the following purposes. The CCPA requires that England Furniture reference specific categories of personal information enumerated in the CCPA. England Furniture may collect only certain pieces of personal information described in a given category and may not collect certain pieces of personal information described in each category.

Questions and Comments

We regularly review our compliance with this Privacy Policy. If you have any questions or concerns regarding this Privacy Policy or England Furniture’s treatment of personal information, or if you see anything on our Web site that you feel is inappropriate, please contact us at:

www.EnglandFurniture.com England Furniture 145 England Drive New Tazewell, TN 37825

When we receive formal written complaints at this address, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with any appropriate regulatory authorities in resolving any complaints that cannot be resolved between England Furniture and you.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date.